Owntent Support
Get help with Owntent Studio, Creator Cloud subscriptions, purchases, and account access.
Contact support
Email us for account, subscription, billing, privacy, or technical support.
Email support@owntent.comWe normally respond within two business days.
Technical help
To help us investigate quickly, include the following details when you contact us:
- The email address used for your Owntent account
- Your device model and operating system version
- Your Owntent Studio app version
- The steps that reproduce the issue and any screenshots
Subscriptions and billing
Creator Cloud subscriptions purchased in the iOS app are managed through your Apple Account. You can change or cancel a subscription at any time in Apple's subscription settings.
Manage Apple subscriptionsPurchase or refund help
For App Store purchases, request a refund or report a billing problem directly to Apple. For account entitlement issues after a purchase, email our support team with your Apple order details.
Report a problem to Apple