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Owntent Support

Get help with Owntent Studio, Creator Cloud subscriptions, purchases, and account access.

Contact support

Email us for account, subscription, billing, privacy, or technical support.

Email support@owntent.com

We normally respond within two business days.

Technical help

To help us investigate quickly, include the following details when you contact us:

  • The email address used for your Owntent account
  • Your device model and operating system version
  • Your Owntent Studio app version
  • The steps that reproduce the issue and any screenshots

Subscriptions and billing

Creator Cloud subscriptions purchased in the iOS app are managed through your Apple Account. You can change or cancel a subscription at any time in Apple's subscription settings.

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Purchase or refund help

For App Store purchases, request a refund or report a billing problem directly to Apple. For account entitlement issues after a purchase, email our support team with your Apple order details.

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owntentowntentCreator-owned AI studio

Make it with AI. Own your fans. A creator-owned short-drama & webtoon studio.

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owntent's AI features are powered by third-party AI models (such as Seedance, Kling, and GPT-Image). owntent is an independent product, not affiliated with or endorsed by these model providers; model names are trademarks of their respective owners. Generation results vary with model capability.